Refund & Cancellation
Last updated: 13 October 2026
This policy applies to paid song request credits bought at amitgaurmusic.com/tag.
When you get your money or credit back
- Song marked “Not tonight”: your credit is returned automatically – pick another song with it, or tap “Need a refund instead?” on the request page and the money goes back to your original payment method (5–7 working days).
- Show cancelled or ended before your paid song could be considered: full refund of unused credits.
- Charged but no credit shown: email us within 7 days with your Razorpay payment ID and we will add the credit or refund you.
When refunds are not possible
- A song that has already been played.
- Credits that are unused because you left the show early or chose not to request.
- Requests removed for misuse (see Terms).
Refund timeline
Approved refunds are processed within 5–7 working days to the original payment method via Razorpay. Your bank may take a few more days to show it.
Cancellation
A credit purchase can be cancelled for a full refund if no request has been made with it — email us the same day.
How to request
Email amitgaurmusic@gmail.com with your payment ID, show date and venue.